Privacy Policy
Last Updated: 1st of July 2024
Welcome to Hollow Head Threads Ltd. ("we," "us," "our"). Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hollowheadthreads.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
- Information We Collect
1.1 Personal Data
We may collect personally identifiable information, such as your name, shipping address, email address, phone number, and payment information, when you engage in activities such as creating an account, placing an order, subscribing to our newsletter, or contacting us.
1.2 Non-Personal Data
We may also collect non-personally identifiable information, such as your IP address, browser type, operating system, referring URLs, and information about your interactions with the Site, which helps us understand how you use our Site and improve your experience.
- How We Use Your Information
We use the information we collect in the following ways:
- To process and manage your orders: Including delivery, returns, and customer support.
- To personalize your experience: Providing tailored content, recommendations, and advertisements.
- To improve our Site: Understanding and analyzing usage trends and preferences.
- To communicate with you: Sending you updates, newsletters, promotional materials, and responding to your inquiries.
- To comply with legal obligations: Ensuring we adhere to applicable laws and regulations.
- How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our Site, processing payments, delivering orders, and other business functions.
- Legal Compliance: If required to do so by law or in response to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
- Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain conditions.
- Restriction: Request restriction of processing your personal data under certain conditions.
- Data Portability: Request transfer of your data to another service provider.
- Objection: Object to the processing of your personal data based on legitimate interests.
To exercise these rights, please contact us at custservices@hollowheadthreads.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please refer to our [Cookie Policy].
- Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. Please review the privacy policies of any third-party sites you visit.
- Children's Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Customer Services
Hollow Head Threads Ltd.
10 Meadow Way, Stotfold
Hitchin, SG5 4EE
Email: custservices@hollowheadthreads.com
Thank you for trusting Hollow Head Threads Ltd. with your personal data. We are committed to protecting your privacy and ensuring a secure online experience.
